Phoned to check a few important things this afternoon. A lady with a Liverpudlian accent answered my call. She was very pleasant, helpful and notably a good listener. Everything was sorted smoothly and beautifully. And when I said to her "Thank you" just before hanging up, I really meant it .
Guess which office I was phoning to? A tax office. Amazing, isn't it? Am I only person in this country, who doesn't moan about taxmen/women?
Now, not being in the same country as you (yet...), I find that tax people are in general really nice. Maybe they're just genuinely happy to talk to a member of the public who talks nicely to them?
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